Author: Jeffrey K. Liker, Karyn Ross ISBN: 9352604369 / 9789352604364 Year: 2017 Availability: Out of Stock
The world’s bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results—The Toyota Way.
A must-read for service professionals of every level,...
Author: Karyn Ross ISBN: 1138480630 / 9781138480636 Year: 2019 Availability: 2 to 3 weeks
How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook is a self-contained workbook, in which the reader completes twenty-one days of practical exercises and activities focused...