Author: Robert C. Camp ISBN: 0873893883 / 9780873893886 Year: 1998 Availability: Out of Stock
Until now, most benchmarking case studies concentrated on United States manufacturing. Camp has assembled a balanced book of case studies from around the world representing manufacturing, service, n...
Author: Robert C. Camp ISBN: 1563273527 / 9781563273520 Year: 2013 Availability: In Stock
Benchmarking is the master key to becoming the best. This groundbreaking reference is for middle managers in industry, not-for-profit organizations and government agencies, as well as quality improv...