Author: Robert Damelio, William Englehaupt ISBN: 0527762911 / 9780527762919 Year: 1995 Availability: Out of Stock
An Action Guide to Making Quality Happen provides proven tools and principles for managing the improvement process.
The authors chart the three stages very company goes through in a quality journey...
Author: Robert Damelio ISBN: 1563273764 / 9781563273766 Year: 2011 Availability: 2 to 3 weeks
The bestselling first edition of this influential resource has been incorporated into the curriculum at forward thinking colleges and universities, a leading vocational technical institute, many in-...
Author: Robert Damelio ISBN: 0527763012 / 9780527763015 Year: 1995 Availability: 2 to 3 weeks
The first part of The Basics of Benchmarking provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through the three phases of...