Sheila Kessler
Total Record : 2
Author: Sheila Kessler
ISBN: 0873895592 / 9780873895590
Year: 2003
Availability: Out of Stock Customer-driven companies consistently demonstrate much better performance than other companies, showing a higher profit, increased employee growth, and greater returns on assets. In addition to the...
ISBN: 0873895592 / 9780873895590
Year: 2003
Availability: Out of Stock Customer-driven companies consistently demonstrate much better performance than other companies, showing a higher profit, increased employee growth, and greater returns on assets. In addition to the...
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Author: Sheila Kessler
ISBN: 0873893360 / 9780873893367
Year: 1995
Availability: Out of Stock This easy, step-by-step approach to implementing a quality program in the service industry applies the Baldridge criteria in three main sections. The "what to do" section walks readers through beg...
ISBN: 0873893360 / 9780873893367
Year: 1995
Availability: Out of Stock This easy, step-by-step approach to implementing a quality program in the service industry applies the Baldridge criteria in three main sections. The "what to do" section walks readers through beg...
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| List Price: $ 27.50 |
| Discount: 10% |
| Offer Price: $ 24.75 |
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