Derek Allen
Total Record : 1
Author: Derek Allen
ISBN: 0873895932 / 9780873895934
Year: 2004
Availability: Out of Stock Successful organizations have shifted from being product-based organizations to customer-based organizations, and customer satisfaction management (CSM) is an integral aspect of this new way of thin...
ISBN: 0873895932 / 9780873895934
Year: 2004
Availability: Out of Stock Successful organizations have shifted from being product-based organizations to customer-based organizations, and customer satisfaction management (CSM) is an integral aspect of this new way of thin...
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