Author: Robert Damelio ISBN: 1563273764 / 9781563273766 Year: 2011 Availability: 2 to 3 weeks
The bestselling first edition of this influential resource has been incorporated into the curriculum at forward thinking colleges and universities, a leading vocational technical institute, many in-...
Author: Robert Damelio ISBN: 0527763012 / 9780527763015 Year: 1995 Availability: 2 to 3 weeks
The first part of The Basics of Benchmarking provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through the three phases of...