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Vinay Lyer

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The Customer Experience Edge : Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

Author: Dr. Volker G. Hildebrand, Reza Soudagar, Vinay Lyer
ISBN: 1259025799 / 9781259025792
Year: 2012
Availability: Out of Stock
Globalization and advanced technologies have given ever greater power to the person who decides if your business will succeed or fail'the customer. Whether your company serves consumers or other bus...
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