Quality expert J. M. Juran has personally compiled an international history of managing for quality. Each stand-alone chapter is written by a renowned authority on quality, representative of diverse backgrounds and cultures.
This is the first book of its kind on managing for quality that focuses on the big picture rather than specific methods or industries. This historical overview on quality is a must for every business professional.
Preface
Acknowledgements
Chapter 1 : Ancient China's History of Managing for Quality
Chapter 2 : Managing for Quality in Ancient Israel
Chapter 3 : Quality Management in Construction
Chapter 4 : Quality in Early India
Chapter 5 : Quality in Early Scandinavian Shipbuilding
Chapter 6 : Managing for Quality in Ancient Rome
Chapter 7 : History of Quality Assurance in Germany
Chapter 8 : Development of Quality Control in Mining
Chapter 9 : The Arsenale of the Venetian Republic
Chapter 10 : The Story of the Quality of Clocks
Chapter 11 : Examples of Quality Management in the History of Russia
Chapter 12 : Guilds and Cathedral Building
Chapter 13 : How the French Arms Industry Mastered Quality
Chapter 14 : The History of Managing for Quality in the United Kingdom
Chapter 15 : Quality Management in Nineteenth Century
Chapter 16 : The Recent History of Managing for Quality in Japan
Appendix
Index
