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A TQM Approach to Achieving Manufacturing Excellence

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Title: A TQM Approach to Achieving Manufacturing Excellence
Author: A. Richard Shores
ISBN: 0873891090 / 9780873891097
Format: Hard Cover
Pages: 320
Publisher: Quality Resources
Year: 1990
Availability: Out of Stock
  • Description
  • Contents

Learn how to successfully implement world-class manufacturing in this comprehensive guide to total quality management.
In addition to discussing individual strategies, Shores presents a management system-a framework that incorporates and interrelates such concepts as Participative Management, Quality Function Deployment, Statistical Quality Control, and Management Commitment. This management system provides a repeatable pattern that can be taught to any business seeking world-class performance and/or national recognition.
Further illustrating successful management practices at work, the text includes selected papers from some of America's best-run manufacturing companies: Motorola, NCR, Hewlett-Packard, and Tektronix.

List of Figures
List of Tables

Part I : A Total Quality Management Strategy
Chapter 1 : Manufacturing Competitiveness
Chapter 2 : Manufacturing Productivity
Chapter 3 : The Management System
Chapter 4 : Commitment
Chapter 5 : Leadership
Chapter 6 : Customer Focus
Chapter 7 : Total Participation
Chapter 8 : Systematic Analysis
Chapter 9 : Improving the Management System

Part II : Appendixes


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