Inspection and Inspection Management

A basic text for the inspection/inspection management function applicable to any manufacturing or service organization. It can be used as a reference and training manual for inspectors, inspection/ quality and production supervisors, and quality managers. The volume presents the inspector as a team player in the company and illustrates how to overcome the adversarial attitude between the inspection function and other company departments. The text describes the elements of a total quality operation, enabling the inspector and supervisor to understand their roles in the entire company structure.

Preface
Acknowledgments

Chapter 1 : Historical Background
Chapter 2 : Terminology
Chapter 3 : Role of the Inspection Organization
Chapter 4 : Inspection Organization
Chapter 5 : Inspection Supervision
Chapter 6 : Inspection/Quality Program Elements
Chapter 7 : Planning the Inspection/Quality Program
Chapter 8 : Company Standards and Procedures
Chapter 9 : Points of Inspection
Chapter 10 : Engineering Design, Drawings, and Specifications : Preparation and Control
Chapter 11 : Customer Requirements Review and Project Control
Chapter 12 : Implementation : Control of Purchased Supplies and Services
Chapter 13 : Liaison With Company, Supplier, and Customer Personnel
Chapter 14 : Manufacturing Control
Chapter 15 : Special Processes Control
Chapter 16 : Nonconforming Supplies Control
Chapter 17 : Movement Control
Chapter 18 : Final Assembly, Inspection, and Test
Chapter 19 : Preparation for Shipment Control and Field Service
Chapter 20 : Evaluation
Chapter 21 : Quality Audits and Surveys
Chapter 22 : Corrective Action
Chapter 23 : Personnel and the Inspection/Quality/Function
Chapter 24 : Skills and the Inspection/Quality/Function
Chapter 25. : Facilities, Equipment, and the Inspection/Quality Function
Chapter 26. : Computers and the Inspection/Quality/Function
Chapter 27. : Quality Level Measurements
Chapter 28. : Budgets and Quality Costs
Chapter 29. : Quality Program Effectiveness
Chapter 30. : Competitive Quality Levels
Chapter 31. : Inspection/Function Improvement
Chapter 32. : Dealing With Customers
Chapter 33. : Dealing With the U.S. Government
Chapter 34. : Dealing With International Companies
Chapter 35. : Miscellaneous Nonmanufacturing Industries
Chapter 36. : Commercial and Nuclear Construction
Chapter 37. : Hospital Services
Chapter 38 : Banking Services
Chapter 39 : Hotel Services

Bibliography
Index