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Finally, a book that provides firsthand ISO 9000 information from the registration source-the registrar. Taking a fresh look at the topic, Meet the Registrar is written from the registrar's point of view. The author, an executive director and senior lead assessor for an accredited registrar, combines his personal examples and anecdotal writing style to explain registrar requirements and expectations from this unique and practical perspective.
C. Michael Taylor interprets the ISO 9000 standards and guides applicants through the third-party audit process. Quality system elements are discussed as well as management reviews, clearing nonconformances, and the relationships between various business entities. Sample auditing forms and checklists create a self-evaluation process that organizations can use to determine how prepared they are for the registrar's visit. The author also describes a thorough method that can be used when selecting a registrar. Any companies or individuals developing a quality system based on ISO 9000 and/or QS-9000 will find Meet the Registrar an easy-to-read, invaluable addition to their professional library.