ASQ
Total Record : 322
Author: Derek Allen
ISBN: 0873895932 / 9780873895934
Year: 2004
Availability: Out of Stock Successful organizations have shifted from being product-based organizations to customer-based organizations, and customer satisfaction management (CSM) is an integral aspect of this new way of thin...
ISBN: 0873895932 / 9780873895934
Year: 2004
Availability: Out of Stock Successful organizations have shifted from being product-based organizations to customer-based organizations, and customer satisfaction management (CSM) is an integral aspect of this new way of thin...
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| List Price: $ 66 |
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Author: Sheila Kessler
ISBN: 0873895592 / 9780873895590
Year: 2003
Availability: Out of Stock Customer-driven companies consistently demonstrate much better performance than other companies, showing a higher profit, increased employee growth, and greater returns on assets. In addition to the...
ISBN: 0873895592 / 9780873895590
Year: 2003
Availability: Out of Stock Customer-driven companies consistently demonstrate much better performance than other companies, showing a higher profit, increased employee growth, and greater returns on assets. In addition to the...
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| List Price: $ 31.50 |
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Author: Ed M.D. Chaplin, John Terninko
ISBN: 0873894715 / 9780873894715
Year: 2000
Availability: Out of Stock ...
ISBN: 0873894715 / 9780873894715
Year: 2000
Availability: Out of Stock ...
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| List Price: $ 75 |
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Author: Rupa Mahanti
ISBN: 0873899776 / 9780873899772
Year: 2019
Availability: Out of Stock Good data is a source of myriad opportunities, while bad data is a tremendous burden. Companies that manage their data effectively are able to achieve a competitive advantage in the marketplace, whi...
ISBN: 0873899776 / 9780873899772
Year: 2019
Availability: Out of Stock Good data is a source of myriad opportunities, while bad data is a tremendous burden. Companies that manage their data effectively are able to achieve a competitive advantage in the marketplace, whi...
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| List Price: $ 135 |
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Author: Mawby, William D.
ISBN: 0873896335 / 9780873896337
Year: 2005
Availability: Out of Stock There is a forgotten process in modern quality management that is preventing many companies from reaching their full potential for improvement – and that is the decision making process. Some d...
ISBN: 0873896335 / 9780873896337
Year: 2005
Availability: Out of Stock There is a forgotten process in modern quality management that is preventing many companies from reaching their full potential for improvement – and that is the decision making process. Some d...
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| List Price: $ 30 |
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Author: Jeffrey N., Lowenthal
ISBN: 0873895517 / 9780873895514
Year: 2003
Availability: Out of Stock Many references on Six Sigma stress the importance of defining processes. All too often, practitioners on a Six Sigma project rely on flowcharts for this crucial step. Unfortunately, flowcharts only...
ISBN: 0873895517 / 9780873895514
Year: 2003
Availability: Out of Stock Many references on Six Sigma stress the importance of defining processes. All too often, practitioners on a Six Sigma project rely on flowcharts for this crucial step. Unfortunately, flowcharts only...
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| List Price: $ 28 |
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Author: Cook, H.E.
ISBN: 0873896548 / 9780873896542
Year: 2005
Availability: In Stock Design for Six Sigma as Strategic Experimentation develops a practical, science-based methodology for guiding the product realization process for highly-competitive markets. Forecasts of cash flow, ...
ISBN: 0873896548 / 9780873896542
Year: 2005
Availability: In Stock Design for Six Sigma as Strategic Experimentation develops a practical, science-based methodology for guiding the product realization process for highly-competitive markets. Forecasts of cash flow, ...
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| List Price: $ 89.25 |
| Offer Price: ` 5300 |
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Author: Mathews, Paul
ISBN: 0873896378 / 9780873896375
Year: 2004
Availability: Out of Stock Most of the classic DOE books were written before DOE software was generally available, so the technical level that they assumed was that of the engineer or scientist who had to write his or her own...
ISBN: 0873896378 / 9780873896375
Year: 2004
Availability: Out of Stock Most of the classic DOE books were written before DOE software was generally available, so the technical level that they assumed was that of the engineer or scientist who had to write his or her own...
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| List Price: $ 148 |
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| Offer Price: $ 133.20 |
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Author: Caroline Fisher and James Schutta
ISBN: 0873895851 / 9780873895859
Year: 2003
Availability: Out of Stock The voice of the customer has long been recognized as an important driver for successful businesses. Likewise, there is a great deal of information on the benefits of quality function deployment and h...
ISBN: 0873895851 / 9780873895859
Year: 2003
Availability: Out of Stock The voice of the customer has long been recognized as an important driver for successful businesses. Likewise, there is a great deal of information on the benefits of quality function deployment and h...
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| List Price: $ 47.25 |
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Author: Elaine Whitmore
ISBN: 0873898338 / 9780873898331
Year: 2012
Availability: Out of Stock Translating promising discoveries and innovations into useful, marketable medical products demands a robust process to guide nascent products through a tangle of scientific, clinical, regulatory, ec...
ISBN: 0873898338 / 9780873898331
Year: 2012
Availability: Out of Stock Translating promising discoveries and innovations into useful, marketable medical products demands a robust process to guide nascent products through a tangle of scientific, clinical, regulatory, ec...
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| List Price: $ 75 |
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| Offer Price: $ 67.50 |
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Do It Right the Second Time : Benchmarking Best Practices in the Quality Change Process, 2nd Edition
ISBN: 0873897331 / 9780873897334
Year: 2009
Availability: Out of Stock Failure of a quality initiative, either in part or in whole, can happen to any organization. What differentiates successful organizations is that they learn from their failures and do it right the s...
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| List Price: $ 49 |
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| Offer Price: $ 44.10 |
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Author: Marvin T. Howell
ISBN: 0873898729 / 9780873898720
Year: 2014
Availability: In Stock You may wonder, “Why do we need ISO 50001 EnMS when we have already implemented ISO 14001 Environmental Management (EMS)?” Energy is part of an EMS. Energy is an aspect that is nonrenewa...
ISBN: 0873898729 / 9780873898720
Year: 2014
Availability: In Stock You may wonder, “Why do we need ISO 50001 EnMS when we have already implemented ISO 14001 Environmental Management (EMS)?” Energy is part of an EMS. Energy is an aspect that is nonrenewa...
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| List Price: $ 80 |
| Offer Price: ` 4000 |
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Author: Block, Marilyn R.
ISBN: 0873896882 / 9780873896887
Year: 2007
Availability: Out of Stock Revision of ISO 14001, Environmental management systems – Specification with guidance for use has generated questions among those responsible for implementing new environmental management syst...
ISBN: 0873896882 / 9780873896887
Year: 2007
Availability: Out of Stock Revision of ISO 14001, Environmental management systems – Specification with guidance for use has generated questions among those responsible for implementing new environmental management syst...
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| List Price: $ 121 |
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Enterprise Process Mapping : Integrating Systems for Compliance and Business Excellenc,(With CD-ROM)
ISBN: 0873896432 / 9780873896436
Year: 2005
Availability: Out of Stock Many books on process mapping are oriented around a traditional manufacturing process control environment. The methodology and tools in this book are applicable to any company in any industry that i...
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| List Price: $ 71 |
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| Offer Price: $ 63.90 |
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Environmental Management Quick and Easy:Creating an Effective ISO 14001 EMS in Half the Time(WithCD)
ISBN: 0873897056 / 9780873897051
Year: 2007
Availability: Out of Stock The design and implementation of an ISO 14001 environmental management system (EMS) need not be complicated or costly, and this book focuses on getting a basic yet effective EMS in place with minima...
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| List Price: $ 119 |
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Author: Clive Shearer
ISBN: 0873896734 / 9780873896733
Year: 2006
Availability: Out of Stock Everyday Excellence looks at the core of quality—people. If we want to achieve everyday excellence, we must do it for people and with people. People either have the right attitude or they don&...
ISBN: 0873896734 / 9780873896733
Year: 2006
Availability: Out of Stock Everyday Excellence looks at the core of quality—people. If we want to achieve everyday excellence, we must do it for people and with people. People either have the right attitude or they don&...
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| List Price: $ 51 |
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Author: D.H. Stamatis
ISBN: 0873895983 / 9780873895989
Year: 2003
Availability: Out of Stock This is the comprehensive guide on failure mode and effect analysis (FMEA) and is excellent for professionals with any level of understanding. Renown author D.H. Stamatis explains the process of co...
ISBN: 0873895983 / 9780873895989
Year: 2003
Availability: Out of Stock This is the comprehensive guide on failure mode and effect analysis (FMEA) and is excellent for professionals with any level of understanding. Renown author D.H. Stamatis explains the process of co...
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| List Price: $ 84 |
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Author: Marcia M. Weeden
ISBN: 0873899180 / 9780873899185
Year: 2015
Availability: Out of Stock This book is intended for small business owners and non-engineers such as researchers, business analysts, project managers, small non-profits, community groups, religious organizations, and others w...
ISBN: 0873899180 / 9780873899185
Year: 2015
Availability: Out of Stock This book is intended for small business owners and non-engineers such as researchers, business analysts, project managers, small non-profits, community groups, religious organizations, and others w...
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| List Price: $ 50 |
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Author: Anton G., Camarota
ISBN: 0873896300 / 9780873896306
Year: 2004
Availability: Out of Stock Are great leaders born or made? There is no doubt of the effect a strong leader can have on an organization, but how one becomes a great leader is still a matter of much debate. The true answer to t...
ISBN: 0873896300 / 9780873896306
Year: 2004
Availability: Out of Stock Are great leaders born or made? There is no doubt of the effect a strong leader can have on an organization, but how one becomes a great leader is still a matter of much debate. The true answer to t...
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| List Price: $ 36.75 |
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Author: ASQ Food, Cosmetic Division, Drug
ISBN: 0873893905 / 9780873893909
Year: 1998
Availability: Out of Stock These quality system guidelines can help you better understand the complex issues involved in providing safe, quality foods, and to deal with competitive international pressures that are changing th...
ISBN: 0873893905 / 9780873893909
Year: 1998
Availability: Out of Stock These quality system guidelines can help you better understand the complex issues involved in providing safe, quality foods, and to deal with competitive international pressures that are changing th...
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| List Price: $ 33 |
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Author: David W. Hutton
ISBN: 0873894731 / 9780873894739
Year: 2000
Availability: Out of Stock It's one of the best-kept 'secrets' of the corporate world: for years, leading companies have been quietly using the Baldrige framework-not just to apply for this prestigious award-but to improve thei...
ISBN: 0873894731 / 9780873894739
Year: 2000
Availability: Out of Stock It's one of the best-kept 'secrets' of the corporate world: for years, leading companies have been quietly using the Baldrige framework-not just to apply for this prestigious award-but to improve thei...
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| List Price: $ 52 |
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Author: Charles Cobb
ISBN: 0873895789 / 9780873895781
Year: 2003
Availability: Out of Stock As the face of business continues to change, organizations are looking for new ways to remain competitive and profitable. Many businesses have succumb to the "program du jour" management trap, jumpi...
ISBN: 0873895789 / 9780873895781
Year: 2003
Availability: Out of Stock As the face of business continues to change, organizations are looking for new ways to remain competitive and profitable. Many businesses have succumb to the "program du jour" management trap, jumpi...
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| List Price: $ 68 |
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Author: Thomas M. Cappels
ISBN: 0873892291 / 9780873892292
Year: 1994
Availability: Out of Stock This book takes the philosophy of TQM one step further by including the financial community in the process from the beginning and integrating recoginition of cost at each step of the process. This h...
ISBN: 0873892291 / 9780873892292
Year: 1994
Availability: Out of Stock This book takes the philosophy of TQM one step further by including the financial community in the process from the beginning and integrating recoginition of cost at each step of the process. This h...
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| List Price: $ 35 |
| Discount: 15% |
| Offer Price: $ 29.75 |
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Author: Sue Carroll, Taz Daughtrey
ISBN: 8122431070 / 9788122431070
Year: 2010
Availability: Out of Stock This book provides selected articles gathered from the last five volumes of Software Quality Professional (SQP), a peer-reviewed quarterly publication applying quality principles to the development ...
ISBN: 8122431070 / 9788122431070
Year: 2010
Availability: Out of Stock This book provides selected articles gathered from the last five volumes of Software Quality Professional (SQP), a peer-reviewed quarterly publication applying quality principles to the development ...
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| List Price: ` 399 |
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Author: Melissa G. Hartman
ISBN: 0873895258 / 9780873895255
Year: 2002
Availability: Out of Stock For decades, organizations around the world have been using quality concepts and practices to improve performance and increase productivity. Now as other organizations strive to achieve similar resu...
ISBN: 0873895258 / 9780873895255
Year: 2002
Availability: Out of Stock For decades, organizations around the world have been using quality concepts and practices to improve performance and increase productivity. Now as other organizations strive to achieve similar resu...
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| List Price: $ 59 |
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