Author: Dreikorn, Michael J. ISBN: 087389605X / 9780873896054 Year: 2004 Availability: Out of Stock
In The Synergy of One, author Michael Dreikorn argues that the vast majority of errors and system failures are the result of ineffective leadership. Most of the shortcomings of leadership stem from ...
Author: Michael J., Stahl ISBN: 0631208844 / 9780631208846 Year: 1999 Availability: In Stock
Perspectives in Total Quality studies customer response to corporate change in the quality era. Designed for practitioners, students, and academics, this book focuses on the current issues in total ...