Author: Robert Barry and Amy C. Smith ISBN: 0873896513 / 9780873896511 Year: 2005 Availability: Out of Stock
Six Sigma reinforces current developments in healthcare management: evidence based medicine, service line management, and magnet nursing. Six Sigma fits the real healthcare world, dealing with manua...
Author: Mark W., Morgan ISBN: 0873896491 / 9780873896498 Year: 2005 Availability: Out of Stock
Most managers suffer from data glut – and information famine. The constant stream of reports, emails, phone calls, and meetings usually fails to provide the feedback busy people need to make r...
Author: Luigi A. Peluso, Ronald J. Recardo ISBN: 0527916668 / 9780527916664 Year: 1992 Availability: In Stock
The People Dimension: Managing the Transition to World-Class Manufacturing, authors Ronald J. Recard and Luigi A. Peluso discuss what it takes to balance a company's technology, business, and people...
Author: Michael A. Anleitner ISBN: 087389796X / 9780873897969 Year: 2011 Availability: Out of Stock
If you really want to improve product designs, you must do more than conceive and develop ideas using intuitive and inductive thinking. While innovation and creativity—which are driven by in...
Author: Adrienne Escoe ISBN: 0873895045 / 9780873895040 Year: 2001 Availability: Out of Stock
This innovative, best-selling guide has been thoroughly revised to bring together practical solutions to the documentation challenges faced by today's organizations. From company policies and desk i...
Author: Mary McShane-Vaughn ISBN: 0873899229 / 9780873899222 Year: 2016 Availability: Out of Stock
Probability is tough – even those fairly well versed in statistical analysis balk at the prospect of tackling it. Many probability concepts seem counterintuitive at first, and the successful s...
Author: Mary McShane-Vaughn ISBN: 0873899571 / 9780873899574 Year: 2017 Availability: Out of Stock
The best way to master probability is to work problems—lots of them. Through repeated practice, formerly fuzzy concepts begin to make sense, and solution strategies become clear.
The Probab...
Author: Karen, Welch ISBN: 8190776495 / 9788190776493 Year: 2005 Availability: Out of Stock
Finally, a comprehensive process audit checklist has been developed to be used with ISO 9001:2000! This manual was developed to assist anyone involved with conducting or planning quality system audi...
Author: J.P. Russell ISBN: 087389782X / 9780873897822 Year: 2010 Availability: Out of Stock
In this pocket guide, best-selling author J.P. Russell focuses on the methods and techniques of conducting internal and external process audits. Learn how to evaluate process controls, use process f...
Author: Gardner, Robert A. ISBN: 0873896270 / 9780873896276 Year: 2004 Availability: Out of Stock
Process-focused organizations (PFOs) design and manage end-to-end processes rather than tasks, measure process results rather than department efficiencies, and think in terms of the customer and r...
Author: ASQ Product Safety & Liability Prevention Interest Group ISBN: 087389457X / 9780873894579 Year: 1999 Availability: Out of Stock
The recall of a product is an expensive and traumatic incident. Product liability insurance only provides protection against financial losses due to claims and lawsuits. It does not normally protect...
Author: Robert Pfannerstill ISBN: 0873896629 / 9780873896627 Year: 2006 Availability: Out of Stock
The Progressive Audit is a book that anyone involved with auditing should read. This book is not just about auditing but also about management strategy, employee involvement, and raising the level o...
Author: Harry I. Forsha ISBN: 0873891406 / 9780873891400 Year: 1992 Availability: Out of Stock
The Pursuit of Quality Through Personal Change a secret weapon in your personal quality journey as it provides you with the ammunition to change your life and improve your corporate success....
Author: Donald L. Siebels ISBN: 087389619X / 9780873896191 Year: 2004 Availability: Out of Stock
This glossary includes a myriad of technical terms and concepts related to quality management principles. Novices as well as seasoned quality professionals will find this book to be the definitive g...
Author: Grace L. Duffy, John E. Bauer, Russell T. Westcott ISBN: 0873895290 / 9780873895293 Year: 2002 Availability: Out of Stock
Organizational Improvement is no longer a function of just management, and no longer only relevant in manufacturing industries. Truly world-class organizations implement improvement practices into e...
Author: M. Daniel Sloan Michael Chmel ISBN: 0873890981 / 9780873890984 Year: 1991 Availability: Out of Stock
A health care system, radically altered through the skillful application of process quality control, can save the nation billions of dollars a year in health care costs. To health care purchasers,...
Author: John M. Ryan ISBN: 0873891236 / 9780873891233 Year: 1992 Availability: In Stock
Written for management and nonmanagement levels, this book presents a strategy for developing team oriented problem solving in total quality and just-in-time(JIT) environments. Advantages and disadv...
Author: A.C. Rosander ISBN: 0527916447 / 9780527916442 Year: 1989 Availability: Out of Stock
In this text, Dr. Rosander exposes numerous fallacies connected with the quality of services, and cuts through to the bottom line strategies and techniques that can effectively assist any service or...
Author: David W., Till ISBN: 0873896092 / 9780873896092 Year: 2004 Availability: Out of Stock
Over the past 50 years, there have been many success stories from companies and individuals using quality and continuous improvement to improve organizational performance. We have come to know and r...
Author: Stephen B. Knouse ISBN: 0873893069 / 9780873893060 Year: 1995 Availability: Out of Stock
The Reward and Recognition Process in Total Quality Management explains these and other issues in easy-to-understand terms, and illustrates their importance in a quality environment. This guide to d...
Author: George A. Smith ISBN: 0873893379 / 9780873893374 Year: 1995 Availability: Out of Stock
The Sales Quality Audit is the first book to apply proven quality auditing methods to the sales function. Author George A. Smith provides you with a practical, low-cost way to evaluate the quality f...
Author: Larry Walters ISBN: 0873895525 / 9780873895521 Year: 2002 Availability: Out of Stock
Often the most difficult part of the Six Sigma process is getting everyone to understand and completely support the initiative. This is the focus of The Six Sigma Journey from Art to Science, which ...
Author: David, Treichler ISBN: 0873896157 / 9780873896153 Year: 2004 Availability: Out of Stock
Many organizations have seen dramatic improvements by implementing a Six Sigma system, including better efficiency, reduced errors, and increased profits. But for the individuals charged with implem...
Author: Bossert, James L. ISBN: 0873896297 / 9780873896290 Year: 2004 Availability: Out of Stock
This new edition of The Supplier Management Handbook addresses the evolving role of the purchasing agent and discusses the future of customer-supplier relationships. Specifically, the book provides ...
Author: Dreikorn, Michael J. ISBN: 087389605X / 9780873896054 Year: 2004 Availability: Out of Stock
In The Synergy of One, author Michael Dreikorn argues that the vast majority of errors and system failures are the result of ineffective leadership. Most of the shortcomings of leadership stem from ...
