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In this book the authors describe 42 on-the-job events or situations – case studies, if you will – taken from their own work experience and from which they gained invaluable insights into a wealth of best practices in maintenance and reliability. In many instances they did not know the underlying academic theories that would have applied, and found solutions often more by intuition and teamwork. The case studies are real stories, told by real people, who were physically and emotionally involved. The events are captured warts and all, and the authors have resisted the temptation to offer a set of recipes for all occasions. Rather, the approach is all about "how we did it" rather than "how you must do it". Stories are a great way to communicate, and that is the medium the authors have adopted, packing their book with common sense practical ideas on how to improve maintenance and reliability performance. Operations and maintenance technicians, supervisors, managers, planners, schedulers, and support engineering teams, as well as designers and project managers will find these stories dynamic illustrations of real-life situations that they will recognize in their own work. Students, meanwhile, will find the true stories in this book a refreshing change from their usual steady diet of books emphasizing theory.
