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In this book, statistical design and control are combined in a novel way to solve problems quickly with sustained results. The strategy is pure scientific method so integration into existing methodology is easy. This book is written for anyone to use, optional footnotes provide more advanced technical insight. Organizations can apply with existing staff, releasing latent energy rather than adding work. It is illustrated by large-scale case studies and a simple test is always used: sudden, sustained improvement. The book suggests the real world, rather than mathematics alone, to demonstrate how things work and how to make them work better.
