Design for Six Sigma (DFSS) is a data-driven quality strategy for designing products and services. The goal of DFSS is to avoid process problems using systems engineering techniques. DFSS consists of five interconnected phases: Define, Measure, Analyze, Design, Verify. This book provides a detailed description of how to apply DFSS in product and service development. It provides instructional strategies, an overview of benefits and uses, and a roadmap that links several methodologies including organizational leadership, product development, system integration, critical parameter management, voice of the customer, quality function deployment, and concept generation.
Preface
Acknowledgments
About the Editors
List of Design for Six Sigma Project Team Members and Contributing Authors
Chapter 1 : Instructional Strategies for Using this Book
Chapter 2 : Design for Six Sigma Identify-Define-Design-Optimize-Validate (IDDOV) Roadmap Overview
Section I : Product Design for Six Sigma Projects
Chapter 3 : Design of a Walker : A Design for Six Sigma Case Study
Chapter 4 : Design of a Military Tool Holder : A Design for Six Sigma Case Study
Chapter 5 : Design of a Can Crusher : A Design for Six Sigma Case Study
Chapter 6 : Design of a Hazardous Chemical Cleanup System : A Design for Six Sigma Case Study
Chapter 7 : Design of Radio-Frequency Coverage for Wireless Communications : A Design for Six Sigma Case Study
Chapter 8 : Solar-Heated Jacket : A Design for Six Sigma Case Study
Chapter 9 : Traveling Jewelry Box : A Design for Six Sigma Case Study
Chapter 10 : Design of and Optical Mouse : A Design for Six Sigma
Chapter 11 : Design of a Duffel Bag : A Design for Six Sigma Case Study
Section II : Service Process Design for Six Sigma Projects
Chapter 12 : Design of Women's Center Service Processes : A Design for Six Sigma Case Study
Chapter 13 : Project Charter Review Process Design : A Design for Six Sigma Case Study
Chapter 14 : Information Technology (IT) System Changes : A Design for Six Sigma Case Study
Chapter 15 : The Future and Challenges of Design for Six Sigma
Index
