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Improving Business Process Performance : Gain Agility, Create Value, and Achieve Success

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Title: Improving Business Process Performance : Gain Agility, Create Value, and Achieve Success
Author: Joseph Raynus
ISBN: 0367382628 / 9780367382629
Format: Soft Cover
Pages: 345
Publisher: Auerbach
Year: 2019
Availability: 2 to 3 weeks
     
 
  • Description
  • Contents

The managerial practices that successfully drove industry for decades have become insufficient to support the rapidly changing business landscape. Companies around the world are being challenged to improve performance, reshape operations, and adapt swiftly to new opportunities. With an abundance of improvement methodologies and frameworks like BPM, BPI, Six Sigma, and Lean, many question where to begin.

Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success surveys and integrates the quantitative improvement approaches currently gaining momentum—including Goal Driven Measurements (GQM), Business Process Management (BPM), Lean Methodology, and the Balanced Score Card—to show you exactly where to begin. The author details a methodology for building a measurements framework that will help you monitor events, and also provides a feedback loop for analysis, goal, and strategy adjustments. This framework can be customized and linked to your company’s overall strategy to supply critical feedback on your improvement efforts.

Preface

Chapter 1 : The Paradigm
Chapter 2 : The Change
Chapter 3 : Dynamic Balance of Strategy and Performance
Chapter 4 : Impact Framework
Chapter 5 : The Value Planning Domain
Chapter 6 : Value Management Domain
Chapter 7 : Value Sustainment Domain
Chapter 8 : Business Process Management
Chapter 9 : Tools of Probletunity
Chapter 10 : Dashboards and Scorecards

Appendices
Appendix A : Probletunity
Appendix B : Probletunity the Bridge to Business Agility
Appendix C : Development and Implementation of Human Capital Measures and Dashboards
Appendix D : Clinical Trial Process Specification
Index

 
 
 
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