Insurance Technology Handbook

The Insurance Technology Handbook provides financial and technology management professionals with a unique and invaluable guide to the cutting edge technology and hot trends in the insurance industry.
Top experts in the field address topics that include:

• Outsourcing business communications
• Systems issues for a global business
• The impact of the Internet on insurance company service and operations
• Implementing business intelligence solutions
• Written for all levels of management who must develop and implement state-of-the-art technologies, this singular resource offers the relevant techniques, methodologies, and tools they need to meet the escalating demands of their jobs.

Provides access to expertise of the leading specialists in their respective fields
Equips the reader with in-depth, critical information about industry trends and technologies
Alllows a visual frame of reference-over 100 illustrations
Offers a guide to products and resources applicable to the industry
Furnishes a complete technology reference

Preface

Section I : Insurance Trends in Technology
Chapter 1 : Outsourcing Business Communications in the Insurance Industry
Chapter 2 : New Business Model for Insurance Industry Demands New Automation Model
Chapter 3 : The Internet and Evolving Technology: Changing How Insurance Companies Service and Operate
Chapter 4 : Producer Management Systems: The Need for Automation and Integration
Chapter 5 : Understanding and Implementing Business Intelligence Solutions in the Insurance Industry

Section II : Technology Trends in Financial Services
Chapter 6 : The "Must-Have" Guide to Total Quality for the Financial Service Manager
Chapter 7 : Distributed Integration: An Alternative to Data Warehousing
Chapter 8 : Distributed Solutions in n-Tier Design in the Financial Service Industry
Chapter 9 : Windows Distributed interNet Architecture for Financial Services
Chapter 10 : Evaluation Financial and Application Prototyping Environments
Chapter 11 : Customer Data Quality: The Foundation for a One-to-One Customer Relationship
Chapter 12 : A History of Knowledge-Based Systems in Financial Services
Chapter 13 : The Unfolding of Wireless Technology in the Financial Service Industry
Chapter 14 : Personal Financial Appliances
Chapter 15 : Putting Inbound Fax Automation to Work in the Financial Organization
Chapter 16 : VPNs for Financial Services
Chapter 17 : Designing a High-Performance, High-Availability Network Infrastructure
Chapter 18 : Applications of GIS Technology in Financial Services
Chapter 19 : Designing and Implementing in Virus Prevention Policy in Financial Services Organizations: Key Issues and Critical Needs
Chapter 20 : Voice Over ATM
Chapter 21 : Toward a More Perfect Union: The European Monetary Conversion and Its Impact on Information Technology
Chapter 22 : Systems That Build Themselves: Anatomy of a Development Before the Fact Software Engineering Methodology
Chapter 23 : Multimedia-Based Training (MBT) for Financial Services
Chapter 24 : Law (or the Lack of It)on the Web: A Primer for Financial Services Technology Managers
Chapter 25 : Using Net-Based Interactive Technology for Online Marketing, Sales, and Support of Financial Services
Chapter 26 : Internet Security Analysis Report: An Executive Overview
Chapter 27 : Multicast Applications and Technology for the Financial Service Industry
Chapter 28 : An Introduction to the Internet for Financial Services Developers
Chapter 29 : Introduction to e-Commerce

Section III : Appendix
Selected Products Briefs
About the Editor
Index