Kaizen means gradual, unending improvement; doing little things better; setting and achieving ever-higher standards. The author describes 16 specific management practices that can increase productivity without major capital investment and enable a company to seize competitive opportunities quickly.
List of Illustrations
Glossary
Foreword
The Kaizen Challenge
Chapter 1 : KAIZEN, The Concept
Chapter 2 : Improvement East and West
Chapter 3 : KAIZEN by Total Quality Control
Chapter 4 : KAIZEN - The Practice
Chapter 5 : KAIZEN Management
Chapter 6 : The KAIZEN Approach to Problem Solving
Chapter 7 : Changing the Corporate Culture
Appendix A : 3-MU Checklist of KAIZEN Activities
Appendix B : The Five-Step KAIZEN Movement
Appendix C : The Five WS and the One H
Appendix D : The 4-M Checklist
Appendix F : Deming Prizes
Appendix G : KAIZEN Activities at Canon : A Case of Study
Index
