This unique volume shows how to tackle the challenges of diversity in the workplace. It addresses the need to keep the workforce engaged while taking into consideration the diverse backgrounds of employees. The book explores 12 themes of workforce diversity and culture, including differences of race, religion, gender, sexuality, income class, education level, marital status, generation/age, physical ability, and more. Focusing on the benefits of engaging a diverse workforce, the volume considers the issue through the different stages of the human resource process, including recruitment, selection, performance appraisal, demand forecasting, supply forecasting, job description and specification, job analysis and evaluation, training and development, career planning and development, succession planning, etc.
Employing an abundance of case studies, the volume enables readers to comprehend what it means to have a diverse workforce and how to engage such a workforce for the betterment of the employees as well as the employer. The volume acts as a textbook for courses on diversity in human resource management as well as a valuable resource for HRM and other management professionals. The discussions and questions sections will be useful for faculty, and the short case studies are designed to keep students interested and engaged.
Preface
Chapter 1 : Engaging an LGBT Workforce : Inclusion through Workplace Culture
Chapter 2 : Active Aging : Engaging the Aged
Chapter 3 : Engaging Diverse Races at Work
Chapter 4 : The Education Divide at Work
Chapter 5 : Gen-Z, the Future Workforce : Confrontation of Expectations, Efforts, and Engagement
Chapter 6 : Cross-Generational Engagement Strategies
Chapter 7 : Managing Married Employees
Chapter 8 : Cross-Border Mergers : The Use of Employment Engagement Tools in Overcoming Challenges of Workforce Cultural Diversity
Chapter 9 : Engaging People with Physical Disability at Work
Chapter 10 : Engaging Different Income Classes at Work
Chapter 11 : Is Work Engagement Gender Oriented? A Man/Woman Perspective
Chapter 12 : Volunteering for Community : Learning and Challenges in Diversity
Index
