Focusing on the critical role of management, this book discusses both the advances in technology and the increasing management demands required to support new painting technologies. Covered are examples of organization considerations, management strategies, paint shop math and accounting, paint shop layout, problem-solving, cost control, quality control, environmental and safety requirements, maintenance, communication skills, and supplier relationships/responsibilities.
Preface
Introduction
Chapter 1 : Leadership and Management
Chapter 2 : Finishing is a Philosophy, an Aid to the Modern Manager
Chapter 3 : Teach Me How to Fish
Chapter 4 : Putting Together an Organization
Chapter 5 : Poor Management, Entitlement, or Work Ethic Problems
Chapter 6 : Staffing the Workplace in the Seniority Game
Chapter 7 : Seed Corn, Ice Cream, and Turtles
Chapter 8 : Business Planning in the Paint Shop
Chapter 9 : Budget Planning
Chapter 10 : Planning Facilities and Painting Strategies
Chapter 11 : Monitoring for Cost Control
Chapter 12 : How Good is Good? ISO 9000, SPC, and Quality Control
Chapter 13 : Painters%u2019 Math
Chapter 14 : Problem Solving and Decision Making
Chapter 15 : Maintenance (Not an Expense, a Contributor)
Chapter 16 : Environmental, Health, and Safety Considerations
Chapter 17 : Supplier Relations/Responsibilities
Chapter 18 : Sabotage and Other Negative Communications
Chapter 19 : Winning the Professional Way
Et Cetera
Bibliography
Index
