Mapping the Total Value Stream defines and elaborates on the concepts of value stream mapping (VSM) for both production and transactional processes. This book reshapes and extends the lessons originally put forward in a number of pioneering works including the popular Value Stream Management for the Lean Office. It reinforces fundamental concepts and theoretical models with real-world applications and complete examples of the value stream mapping technique. To educate VSM mappers on the specific mechanics of the technique, the text provides in-depth explanations for commonly encountered situations.
Acknowledgments
Introduction
About the Authors
Chapter 1 : The Big Picture… Literally : Understanding the Purpose and Power of Value Stream Mapping
Section 1 : Current State : Understanding and Mapping Your Existing Process
Chapter 2 : Identifying the Value Stream
Chapter 3 : Collecting Basic Information about the Current State
Chapter 4 : Documenting Manufacturing (or Production) Process Flow
Chapter 5 : Documenting Transactional Process Flow
Chapter 6 : Showing the Flow Clearly
Chapter 7 : Interpreting and Understanding Basic Product Flow
Chapter 8 : Utilizing Data in Manufacturing How to Add Power to Your Map with Facts
Chapter 9 : Basic Process Flow in a Transactional World
Chapter 10 : Transactional Data is Different… Or Is It?
Chapter 11 : Capturing Travel Distances throughout the Value Stream
Chapter 12 : Showing the “Value” from the Process Flow
Chapter 13 : Capturing Communication Flow in a Production Setting
Chapter 14 : Capturing Communication Flow in a Transactional Environment
Chapter 15 : Presenting the Current State Map to the Employees Involved
Section 2 : Future State : Designing and Mapping Your New (Or Desired) Process
Chapter 16 : Creating a Future State Map in a Manufacturing Environment
Chapter 17 : Creating a Future State Map in a Transactional Environment
Section 3 : Improvement State : Creating the Structure for Using Your Insights and Knowledge to Improve the Process
Chapter 18 : Creating the Action Plan
Chapter 19 : Implementing Change
Chapter 20 : Remember It’s Continuous Improvement
Bibliography
Quality Glossary
Index
