Written as an interactive dialogue with the reader, Masterful Coaching emphasizes core coaching skills--sponsoring, counseling, acknowledging, teaching and confronting. Provides examples of coaching for breakthrough results from leading companies.
Preface
Introduction
Part I : Personal Transformation
Chapter 1. : The Journey to Masterful Coaching
Chapter 2. : A Coach is Something That You “Be”
Chapter 3. : Coaching Happens in Conversations
Part II : Coaching for Team Learning: The Fundamentals
Chapter 4. : Stretch Goals, Yearning, and Learning
Chapter 5. : The Unwritten Rules of the Game
Chapter 6. : From Theory of Action to Practice
Chapter 7. : Observing and Giving Feedback
Chapter 8. : Teaching New Skills and Capabilities
Part III : The Secrets of Masterful Coaches
Chapter 9. : Trigger Breakthrough Thinking
Chapter 10. : Build Shared Understanding
Chapter 11. : Recognize and Disperse Posturing and Defensiveness
Chapter 12. : Go for Results Now!
Chapter 13. : Add Value by Design
A Final Reflection
Notes
Acknowledgments
Index