If your company is adopting world class manufacturing techniques, you'll need new methods of performance measurement to control production variables. In practical terms, this book describes the new methods of performance measurement and how they are used in a changing environment. For manufacturing managers, as well as cost accountants, it provides the theoretical foundation for these innovative methods and is supported by extensive practical examples.
Foreword
Preface
List of Illustrations
Chapter 1 : World Class Manufacturing and the Need for New Performance Measures
Chapter 2 : Characteristics of the New Performance Measures
Chapter 3 : Shortcomings of Traditional Management Accounting
Chapter 4 : Measurement of Delivery Performance and Customer Service
Chapter 5 : Measurement of Process Time
Chapter 6 : Measurement of Production Flexibility
Chapter 7 : Measurement of Quality Performance
Chapter 8 : Financial Measures
Chapter 9 : Measuring Social Issues
Chapter 10 : Establishing Performance Targets
Chapter 11 : Producting the New Performance Measures
Chapter 12 : Alternative Cost and Management Accounting Techniques
References
About the Author
Index
