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No company or organisation can continue to exist unless it maintains a competitive
level of productivity. Companies which do not succeed in this are doomed to fail
through stagnation and then bankruptcy. Productivity is the most important long-term
resource, not only for the success of orgnisations and individuals but also for national
economic and social development. It is also a measure of the efficiency of managers.
This book offers a new, refreshing approach to productivity: why it is important, and
how to manage and measure it. Productivity should be the starting-point of any business
or management decision: it should be planned, organised, implemented, measured and
corrected. In other words, Productivity has to be managed.
The book deals in a stimulating way with such productivity improvement programmes as action
learning, quality circles, inter-firm comparisons, and business clinics. The reader will
also find information on the most important areas in which productivity can be improved - quality
maintenance, waste reduction and human resource management - and on number of techniques
which have been field-tested by enterprises and in ILO projects in developed and developing
countries. Managers, management consultants and those responsible for the development of human
resources will find this book a valuable, practical guide to productivity, while those
who work in national institutions or government organisations will benefit from the information
given on the experience of national and international productivity centres and associations in
organising productivity drives, movements and campaigns.
