Putting Quality Circles to Work : Practical Strategy for Boosting Productivity and Profits

Quality Circles : An extraordinarily powerful strategy that improves quality, morale, productivity, and profits

This concept has created a worldwide sensation and has been proven in organizations where employees and managers learn to apply their ingenuity and creativeness in solving a wide range of problems. This valuable book provides extensive coverage on:

• Why, how, and when an organization should develop quality circles.
• Program development, startup, and operations.
• Building management and union understanding and support.
• How to properly measure results.
• Potential obstacles to avoid.
• And many more elements and techniques for ensuring success and improving quality and productivity.

Preface

Chapter 1 : Quality and Productivity : The Crop
Chapter 2 : Today's Workers : The Seeds
Chapter 3 : Management's Role : Preparing the Soil
Chapter 4 : The Facilitator : A Green Thumb
Chapter 5 : The Pilot Project : Planting the Seeds
Chapter 6 : Program Expansion : Healthy Growth
Chapter 7 : Patience : Nature's Way
Chapter 8 : Results : A Fruitful Harvest

Appendix : Putting Quality Circle Techniques to Work
Index