Author: R. Eric Reidenbach and Reginald W. Goeke ISBN: 0873896599 / 9780873896597 Year: 2006 Availability: Out of Stock
Value at the point of production does not automatically translate into value at the point of consumption. Augmenting Lean Thinking with a more robust and substantial customer value basis makes it ev...
Author: R. Eric Reidenbach and Reginald W. Goeke ISBN: 8131707318 / 9788131707319 Year: 2007 Availability: Out of Stock
Recent advances in the measurement and management of customer value now make it a powerful tool for identifying and prioritizing Six Sigma projects. No longer do champions or black belts have to rel...
