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Title: Revenue Protection: Combating Utility Theft and Fraud Author: Karl Seger, Ph.D. ISBN: 1593700393 / 9781593700393 Format: Hard Cover Pages: 239 Publisher: PennWell Year: 2005 Availability: In Stock |
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Energy theft is more common than most think. It costs consumers billions of dollars every year in the United States alone. In his new book Karl Seger explains how a utility can establish a revenue protection program or evaluate and improve an existing one. This how-to book includes a number of appendices with sample web pages, investigative reports, and more. He outlines a program to help identify customer fraud and billing errors. Seger’s advice applies to those associated with both large and small utilities.
• Learn how to establish a revenue protection program.
Chapter 1 : Revenue Protection: An Overview of the Challenge
Appendix A : Position Description |
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