Welcome Guest
  |   0 items in your shopping cart
 

BROWSE BY STANDARDS

BROWSE BY CATEGORY

***
 
 
Join our mailing list to recieve newsletters
 

Value Stream Management for the Lean Office: 8 Steps to Planning, Mapping, & Sustaining Lean(WithCD)

Send to friend
 
Title: Value Stream Management for the Lean Office: 8 Steps to Planning, Mapping, & Sustaining Lean(WithCD)
Author: Don Tapping, Tom Shuker
ISBN: 1563272466 / 9781563272462
Format: Soft Cover
Pages: 171
Publisher: Productivity Press
Year: 2003
Availability: 2 to 3 weeks
     
 
  • Description
  • Feature
  • Contents

Tapping and Shuker take their Value Stream Management Storyboard and apply its eight-step process in the context of a customer service case study based on an actual implementation. Value Stream Management for the Lean Office will provide you with a complete system for lean implementation in the office.

Highlights include:
A complete case study that highlights the applications of lean in an office environment
A thorough overview of basic lean concepts
Methods for identifying the administrative activities that need improvement
The eight-step process for removing waste and reorganizing workflow for cost effective, efficient operations
Guidelines and checklists to help direct and maintain lean improvements
A comprehensive lean assessment tool for administrative areas
Definitions of common lean terms and concepts
BONUS CD! Along with this book you receive a CD containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!

Overview
Introduction

Chapter 1 : Commit to Lean
Chapter 2 : Choose the Value Stream
Chapter 3 : Learn About Lean
Chapter 4 : Map the Current State
Chapter 5 : Identify Lean Metrics
Chapter 6 : Phase I: Map the Future State - Customer Demand
Chapter 7 : Phase II: Map the Future State - Continuous Flow
Chapter 8 : Phase III: Map the Future State - Leveling
Glossary
References

Index

 
 
 
About Us | Contact us
loading...
This page was created in 0.34560489654541 seconds