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Value Stream Mapping : How to Visualize Work and Align Leadership for Organizational Transformation

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Title: Value Stream Mapping : How to Visualize Work and Align Leadership for Organizational Transformation
Author: Karen Martin, Mike Osterling
ISBN: 9352601831 / 9789352601837
Format: Soft Cover
Pages: 240
Publisher: McGraw-Hill
Year: 2020
Availability: In Stock
Special Indian Edition. FREE Shipping within India. Delivery : Within 2 to 4 working days.
  • Description
  • Contents

Winner of The Shingo Research and Professional Publication Award!  Align your leadership team to deliver the highest possible value to your customers

Too many organizations today suffer from silo-centric behavior and intra-organizational conflict. Yet most don't understand what's holding them back from achieving outstanding performance.

Value Stream Mapping--an essential but under used methodology--is a proven approach to help you visualize and resolve disconnects, redundancies, and gaps in your value delivery system. More than merely a tool to eliminate operational waste, value stream mapping is a highly effective means to transform leadership thinking, define strategy and priorities, and create customer-centric work flow.

In this detailed guide, business performance improvement experts Karen Martin and Mike Osterling present a practical way to deeply understand how work gets done--in any environment--and how to design improved work systems.

You'll learn how to:

  • Prepare and engage your leadership team in the transformation process
  • Gain a deep understanding about your current work systems and the related barriers to delivering value
  • Design a future state that enables outstanding performance on all fronts
  • Adopt the new design and lay the foundation for continued improvement

Whether you are a novice, an experienced improvement practitioner, or a leader, Value Stream Mapping will help you design and operate your business more effectively. And if your organization already uses value stream mapping, this book will help you improve your transformation efforts.

In today's rapid-fire business environment, there are too many problems to be solved and too many opportunities to be leveraged to operate without a highly effective means for accomplishing the important work to be done.Value stream mapping is the missing link in business management and, properly executed, has the power to address many business woes.


Chapter 1 : Value Stream Management
Chapter 2 : Setting the Stage and Enabling Success
Chapter 3 : Understanding the Current State
Chapter 4 : Designing the Future State
Chapter 5 : Developing the Transformation Plan
Chapter 6 : Achieving and Sustaining Transformation

Appendix A : Value Stream Mapping Icons
Appendix B : Outpatient Imaging Value Stream
Appendix C : Purchasing Value Stream
Appendix D : Repair Services Value Stream
Appendix E : Shelving Systems Value Stream
Appendix F : Software Development Value Stream

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