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Winning Score : How to Design and Implement Organizational Scorecards

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Title: Winning Score : How to Design and Implement Organizational Scorecards
Author: Mark Graham Brown
ISBN: 1563273632 / 9781563273636
Format: Hard Cover
Pages: 316
Publisher: Productivity Press
Year: 2000
Availability: In Stock
     
 
  • Description
  • Contents

Highlighted with valuable tips and Brown's firsthand experiences, Winning Score is an excellent tool for constructing a performance measurement system. It explains how to lay the foundation for the balanced scorecard by developing operational and strategic plans. Winning Score explains how to:

  • Identify strengths, weaknesses, opportunities, and threats.
  • Design data collection strategies.
  • Link the scorecard to other systems in an organization.
  • Develop a performance index.
  • Avoid the top 10 measurement mistakes.
  • In addition, case studies of actual scorecard implementation in different sectors, such as manufacturing, service, support, and government are included.

Introduction

Chapter 1 : Developing Operational Metrics and Plans
Chapter 2 : Developing What You Stand
Chapter 3 : Implementing the Scorecard

Appendix
References

Index

 
 
 
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