A combination of source inspection and mistake-proofing devices is the only method to get you to zero defects. Shigeo Shingo shows you how this proven system for reducing errors turns out the highest quality products in the shortest period of time. Shingo provides 112 specific examples of poka-yoke development devices on the shop floor, most of them costing less than $100 to implement. He also discusses inspection systems, quality control circles, and the function of management with regard to inspection.
Publishers Message
Foreword
Figures
Chapter 1 : Inspections and the Structure of Production
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The Five Elements of Production
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The Structure of Production
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The Significance of Inspections
Chapter 2 : Management Functions and Quality Control
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Management Functions
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Individual Management Functions and the Science of Statistics
Chapter 3 : Inspections Don't Reduce Defects
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Increasing the Number of Inspectors
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Conducting More Rigorous Inspections
Chapter 4 : Approaching the Zero QC Method
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Preliminary Stage : The Old Method (Judgment Inspections)
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Stage 1 : Encounter with the Statistical Quality Control (SQC) Method
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Stage 2 : Encounter with Poka-yoke Methods
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Stage 3 : Encounters with Successive and Self-Checks
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Stage 4 : Sampling Inspections Do Nothing But Make Inspection Procedures More Rational
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Stage 5 : Encounter with Source Inspections
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Stage 6 : The Achievement of a Month with Zero Defects
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Stage 7 : Basic Concepts for a Zero QC System
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A Response to Inductive Statistics
Chapter 5 : More on Inspection Systems
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Inspections That Discover Defects : Judgment Inspections
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Inspections That Reduce Defects : Informative Inspections
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Source Inspections : Inspections That Eliminate Defects
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The Establishment of a Poka-yoke System
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Sampling Inspections and 100 Percent Inspections
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Model Changes and the "IT System"
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Inspections and Automation
Chapter 6 : Using Poka-yoke Systems
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Poka-yoke System Functions
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Types of Poka-yoke Systems
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Detection Measures for Poka-yoke Systems
Chapter 7 : Examples of Poka-yoke Systems
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Companies Contributing Examples of Poka-yoke Systems
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Poka-yoke Devices and Examples of Poka-yoke Systems
Chapter 8 : Quality Control and QC Circles
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The Distinctive Character of Japanese Management
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The Birth of QC Circles
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Movement Toward Total Quality Control (TQC)
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The Core of the TQC Movement
Afterword
About the Author
Index
