Author: Bemowski, Brad, Karen and Stratton ISBN: 0873893913 / 9780873893916 Year: 1998 Availability: Out of Stock
Inspired by the overwhelming response to the "One Good Idea" column in Quality Progress, ASQ's monthly magazine, the book 101 Good Ideas was born. This unique resource brings together a distinctive ...
Author: Debashis Sarkar ISBN: 0873896777 / 9780873896771 Year: 2006 Availability: Out of Stock
5S is a simple and immensely practical approach to quality improvement which, when implemented effectively, can transform the fabric of a company. Traditionally used in manufacturing companies for l...
Author: John W. Moran, Richard P. Talbot, Russell M. Benson ISBN: 0873890795 / 9780873890793 Year: 1990 Availability: In Stock
A Strong graphic is worth more than 1,000 words! This immediately useful overview of practical graphical tools and techniques will show you exactly how to best communicate your message. Its user-fri...
Author: J. M. Juran ISBN: 0873893417 / 9780873893411 Year: 1995 Availability: Out of Stock
Quality expert J. M. Juran has personally compiled an international history of managing for quality. Each stand-alone chapter is written by a renowned authority on quality, representative of diverse...
Author: Lee Mundy ISBN: 0873897986 / 9780873897983 Year: 2011 Availability: Out of Stock
Quality is a journey. A series of many events that when added together culminate in a culture that has the ability to attain and sustain levels of performance that make your customer enthusiastic ab...
Author: Donald C. Singer ISBN: 087389491X / 9780873894913 Year: 2001 Availability: Out of Stock
Based on the work of a collection of experts from the laboratory science and quality assurance fields, A Laboratory Quality Handbook of Best Practices and Relevant Regulations provides all of the in...
Author: Schoenfeldt, Thomas ISBN: 0873897366 / 9780873897365 Year: 2008 Availability: Out of Stock
This is a book that is designed to share the principles of supply chain management and show how, when done well, they can give an organization a competitive advantage. It is written based on practic...
Author: Erik Valdemar Myhrberg ISBN: 0873899407 / 9780873899406 Year: 2016 Availability: Out of Stock
The intent of this field guide is to assist organizations, step by step, in implementing a QMS in conformance with ISO 9001:2015, whether “from scratch” or by transitioning from ISO 9001...
Author: A. Donald Stratton ISBN: 0873892518 / 9780873892513 Year: 1994 Availability: In Stock
This American success story is a direct result of quality improvement. The author explains and teaches the ideas and methodologies used in rebuilding StorageTek. The book uses many of the actual flo...
Author: Vahé A. Kazandjian ISBN: 0873895673 / 9780873895675 Year: 2003 Availability: Out of Stock
Accountability Through Measurement: A Global Healthcare Imperative looks at the need for healthcare organizations to become more accountable for their performance. The book discusses the necessary...
Author: E.F. "Bud" Gookins ISBN: 0873898419 / 9780873898416 Year: 2012 Availability: Out of Stock
This book is designed to be an easily read, high-level guide to inform the executive management and staff support functions of an organization how critical it is to develop a Product Liability Preve...
Author: Alka Jarvis, Luis Morales, Ulka Ranadive ISBN: 0873899350 / 9780873899352 Year: 2016 Availability: Out of Stock
We are in what many call “The Age of the Customer.” Customers are empowered more than ever before and demand a high level of customer attention and service. Their increasing expectations...
Author: Marvin T. Howell ISBN: 0873896645 / 9780873896641 Year: 2006 Availability: In Stock
Measurement is absolutely essential for any organization or company, functional area, department, business unit, project, or individual. Companies must know how their processes are performing, how w...
Author: K. C. and Goh, M and Tan, T. N., Xie ISBN: 087389586X / 9780873895866 Year: 2003 Availability: Out of Stock
This book focuses on the collection, interpretation, and analysis of the voice of the customers (VOC) and serves as an excellent reference or textbook for learning how to apply QFD. Following this uni...
Author: J.P. Russell and Terry Regel ISBN: 0873894863 / 9780873894869 Year: 2000 Availability: Out of Stock
Written for those who are charged with fixing what the auditor finds wrong in an organization, this second edition goes beyond the quality audit process to thoroughly examine how to initiate appropr...
Author: Robert Damelio, William Englehaupt ISBN: 0527762911 / 9780527762919 Year: 1995 Availability: Out of Stock
An Action Guide to Making Quality Happen provides proven tools and principles for managing the improvement process.
The authors chart the three stages very company goes through in a quality journey...
Author: Larry B. Barrentine ISBN: 0873894448 / 9780873894449 Year: 1999 Availability: Out of Stock
Are you aware of how design of experiments can positively effect your work? Have you been avoiding DOE due to its mathematical structure? Now there is a tool that explains the basics of DOE with lit...
Author: Sam Windsor ISBN: 0873897919 / 9780873897914 Year: 2011 Availability: Out of Stock
The intent of this book is to give interested parties an overview of green and its impact on business, without spending countless hours researching the subject. It provides information in a manner t...
Author: Derek R. Allen and Tanniru R. Rao ISBN: 0873894537 / 9780873894531 Year: 2000 Availability: Out of Stock
As global competition increases, maintaining customer loyalty is more important than ever. Dissatisfied customers now have many options, with dozens of companies from around the world competing for th...
Author: James L., Lamprecht ISBN: 0873896483 / 9780873896481 Year: 2005 Availability: Out of Stock
With the rise of Six Sigma, the use of statistics to analyze and improve processes has once again regained a prominent place in businesses around the world. An increasing number of employees and man...
Author: Bhisham C. and Walker, Gupta, H. Fred ISBN: 0873896424 / 9780873896429 Year: 2005 Availability: Out of Stock
Applied Statistics for the Six Sigma Green Belt is a desk reference for Six Sigma green belts or beginners who are not familiar with statistics. As Six Sigma team members, green belts will help sele...
Author: Chad Kymal ISBN: 0873898079 / 9780873898072 Year: 2011 Availability: Out of Stock
Auditing for effectiveness has always been an expectation of AS9101, but the reality is that most auditors focused in the past on process conformance to clause-based requirements without taking into...
Author: Walter Willborn ISBN: 0873892356 / 9780873892353 Year: 1993 Availability: In Stock
Revised to include ISO 10011 information, this second edition takes the major existing guidelines and standards and summarizes them to direct and support audit activity. Its viewpoints and decisions...
Author: Janet Bautista Smith ISBN: 0873898400 / 9780873898409 Year: 2012 Availability: Out of Stock
This publication introduces a portable audit model to facilitate a simple, flexible, and effective audit of single or multiple quality system standards and achieve both compliance and initiation of ...