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A.C. Rosander

Total Book : 2

Applications of Quality Control in the Service Industries
Author: A.C. Rosander
ISBN: 0824774663 / 9780824774660
Year: 1985
Availability: In Stock

This volume is the first and only comprehensive treatment of quality control applied specifically to the service industries. Applications of Quality control in the Service Industries is filled with...

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List Price: � 150

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The Quest for Quality in Service
Author: A.C. Rosander
ISBN: 0527916447 / 9780527916442
Year: 1989
Availability: Out of Stock

In this text, Dr. Rosander exposes numerous fallacies connected with the quality of services, and cuts through to the bottom line strategies and techniques that can effectively assist any service or...

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List Price: $ 37.50

Our Price: ` 820