Juran, Quality, and a Century of Improvement : The Best on Quality Book Series of the Intl... Vol.15

The fifteenth edition of this influential book series is a tribute to the person and works of Dr. Joseph M. Juran. For over three-quarters of a century the quality discipline (which isn’t much older than that itself) has been blessed by the person and dynamics of Dr. Juran. His philosophies and contributions to the quality disciplines, his longevity as a contributor, and his vision in managing for quality, have had significant influences on the world of quality. Among the world renowned contributors (and International Academy for Quality members) to this volume include: Frank M. Gryna, A. Blanton Godfrey, Yoshio Kondo, Joe DeFeo, and Greg Watson.

Preface
About the Editor
Acknowledgements

Section 1 : Tribute to Dr. Joseph M. Juran
Chapter 1. : Brief Biographical Synopsis for Dr. Joseph M. Juran
Chapter 2. : Juran Institute
Chapter 3. : The Juran Center for Leadership in Quality
Chapter 4. : The Juran Medal and CEO Recipients-An Enduring Monument to Dr. Joseph M. Juran
Chapter 5. : Global Influence

Section 2 : Selected Works of Dr. Joseph M. Juran
Chapter 6. : The Two Worlds of Quality Control
Chapter 7. : Quality Problems, Remedies, and Nostrums
Chapter 8. : The QC Circle Phenomenon
Chapter 9. : Operator Errors-Time for a New Look
Chapter 10. : Mobilizing for The 1970s
Chapter 11. : Management Interface
Chapter 12. : The Non-Pareto Principle-Mea Culpa
Chapter 13. : That Uninterested Top Management
Chapter 14. : Japanese and Western Quality
Chapter 15. : Quality Control in Service Industries
Chapter 16. : Product Quality-A Prescription for the West
Chapter 17. : The Quality Trilogy-A Universal Approach to Managing for Quality
Chapter 18. : The Upcoming Century of Quality

Index