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Quickly learn how to implement and manage a practical product assurance program in a design or manufacturing environment. This book looks at the primary elements of a product assurance process and how to manage the activity successfully.
Written for those in a technical business environment, it presents tried and true tools and methods in a practical, simple format. The book is organized in a useful fashion beginning with reliability definitions and progressing to the who, what, when, where, why, and how of product assurance implementation. A discussion of both hardware and software assurance tools is also included.
Quality practitioners can use the practical examples and illustrations to apply the techniques that will make this book a favorite quick reference.
