This guide for supplier certification is provided by using a nuts-and-bolts approach to implementing certification. The information follows Deming's model of plan, do, check, act and brings it to the supplier certification arena with precision.
Introduction to Certification
Supplier Approval, Measurement
General Certification Criteria
Bulk Process Industries
Piece Part Industries
Data Collection for Certification
System Administration
Problem Solving
Commitment and Quality Agreements
Postcertification Activities
Certification Maintenance
Decertification and Recovery
Benefits of Certification