Written for management and nonmanagement levels, this book presents a strategy for developing team oriented problem solving in total quality and just-in-time(JIT) environments. Advantages and disadvantages of various other strategies are discussed.
The text is loaded with examples from businesses throughout the world. It demonstrates how to apply team supported total quality control (TQC) and JIT tools to minmize costs throught all business functions, nonmanufacturing and manufacturing. By illustrating commonly shared problems and their solutions, author John M. Rayan will help your company save time as well as money.
In addition, the author's insight into responsibilities shared by different departments defuses the myth that quality is only the responsibility of the quality department.
