Author: Ian Rosam and Rob Peddle ISBN: 0580414256 / 9780580414251 Year: 2003 Availability: Out of Stock
The first book in the series explains the principles behind process-based management and the intentions of ISO 9001:2000. It goes on to explain how these principles can be applied for business advan...
Author: Ian Rosam and Rob Peddle ISBN: 0580415465 / 9780580415463 Year: 2003 Availability: In Stock
His book gives practical guidance on the creation and implementation of a processbased management system that meets the requirements of your business first and then ISO 9001:2000. This approach is c...