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W.F. Drewes

Total Book : 1

Quality Dynamics for the Service Industry
Author: W.F. Drewes
ISBN: 087389099X / 9780873890991
Year: 1991
Availability: In Stock

Quality Dynamics for the Service Industry is the ideal guide for every service operations manager, from front-line supervisor to CEO.....For those who suspect that their operation is not at peak per...